It was only later, upon closer inspection, that the user decided it might be legitimate after all.

In our customer’s case, the employee dismissed the notification message as a phishing attack. Here is the email message our customer received: Without this, the issue may not have been detected so easily. The OneDrive owner benefited from a feature Microsoft introduced back in August 2018 - sending email notifications of mass file deletion activity. The following is our assessment of what organizations face (the good, bad, and the ugly) when depending on Microsoft 365 native tools alone. And most workers are probably heavy users of their OneDrive, sharing folders and files as needed, with all sorts of data that is critical to the business. Enterprises often replace traditional home directories with OneDrive for Business sites. To fully appreciate the native capabilities of Microsoft 365, we have to consider that most organizations subscribing to Microsoft 365 make heavy use of OneDrive for Business. What would this customer’s scenario be like if they had not been using NetBackup SaaS Protection? OneDrive for Business native backup and recovery tools

However, this incident demonstrates just how important it is to have a data protection solution for your OneDrive for Business data. NetBackup SaaS Protection restored the deleted files, and the customer reinstalled the Surface laptop with a clean image. In this case, the customer had Veritas NetBackup SaaS Protection in place for their Microsoft 365 backups, so they were able to recover the data quickly and fully. All of the affected files were in a shared OneDrive for Business folder that contained important data (e.g., contracts, estimates, project records, and proposals). Here is what happened: Early one morning, an employee’s Surface laptop was infected with some sort of malware which performed 1,754 file deletions in Windows Explorer. One of our customers had an incident that perfectly illustrates why businesses need a backup solution for their OneDrive for Business sites.

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